Comments on: Australian Toll Road Etag comparison http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/ Technology Reviews, Movies and TV Shows, Personal Finance, Politics, Environment, Books... Tue, 07 Feb 2012 04:06:03 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Malcolm http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-34457 Malcolm Sat, 08 Oct 2011 06:21:56 +0000 http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-34457 If you need to remove anything stuck on with double sided tape, one method is to cut the tape with fishing line/cord using a sawing motion. Just place the line over the tape and work down keeping a steady downward pressure. May need to replace line part way through if a largish piece of tape. Needs to be about 20lb at least and fixing handles to each end helps. The remanents can then be rolled off with thumb/eculyptus oil etc If you need to remove anything stuck on with double sided tape, one method is to cut the tape with fishing line/cord using a sawing motion. Just place the line over the tape and work down keeping a steady downward pressure. May need to replace line part way through if a largish piece of tape. Needs to be about 20lb at least and fixing handles to each end helps. The remanents can then be rolled off with thumb/eculyptus oil etc

]]> By: siobhan http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-33858 siobhan Fri, 19 Aug 2011 23:23:57 +0000 http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-33858 the toll roads used to display the charges, now they dont, i was wondering about the legality of charging people for a service, when they do not display the cost? if i had known the price i would have taken an alternative route. the toll roads used to display the charges, now they dont, i was wondering about the legality of charging people for a service, when they do not display the cost? if i had known the price i would have taken an alternative route.

]]> By: dave http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-33071 dave Wed, 13 Jul 2011 06:58:28 +0000 http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-33071 Hi everyone, Be very carefull about using citylink toll ways in melbourne.I reveal my experience for your benefit. when you have an account with city link they apply late toll charges and may send you infringement notice after many months. Civic complince send me a fine for using city link ,saying my car has not registered to use citylink. The fine was recieved after 7 month of the offence date.When i check my records i found that the car was registered and city link statesment show e-tag account was charged for the trip. When i call them and request why i have been issued the fine they said i have issued a fine for late payments.But, i always had direct debit agreement on payment through my bank account and could not believe this unresponsible explanation from arrogant city link customer service. Lucky, i had all the records i need to deal with this matter and i will take action against this. So, please check your records and keep your records safe since city link melbourne trying to grab your money if you are not aware.Always , check your trips since they may replicate since you can hardly prove it. I think we all have to work hard against the injustice towards the public from the organisations authorised by governments to provide service. Thank you Hi everyone,
Be very carefull about using citylink toll ways in melbourne.I reveal my experience for your benefit. when you have an account with city link they apply late toll charges and may send you infringement notice after many months.

Civic complince send me a fine for using city link ,saying my car has not registered to use citylink. The fine was recieved after 7 month of the offence date.When i check my records i found that the car was registered and city link statesment show e-tag account was charged for the trip.

When i call them and request why i have been issued the fine they said i have issued a fine for late payments.But, i always had direct debit agreement on payment through my bank account and could not believe this unresponsible explanation from arrogant city link customer service.

Lucky, i had all the records i need to deal with this matter and i will take action against this.
So, please check your records and keep your records safe since city link melbourne trying to grab your money if you are not aware.Always , check your trips since they may replicate since you can hardly prove it.

I think we all have to work hard against the injustice towards the public from the organisations authorised by governments to provide service.

Thank you

]]> By: Anon customer service rep for a toll company http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-32179 Anon customer service rep for a toll company Fri, 20 May 2011 23:29:59 +0000 http://www.bhatt.id.au/blog/australian-toll-road-beeper-tag-comparison/#comment-32179 I have worked as customer service rep for a toll road in Australia for the past 2 and a half years. It still amazes me every day that so many people who has registered e-TAG accounts remain SO ridiculously ignorant about how their accounts work and the tolling system in general. Many people think it's a scam. No. As a Senior Customer Service Rep, I know that the way these companies run are completely lawful. They are there to MAKE MONEY OFF YOU. All businesses are there to create a profit. I am sick and tired of hearing customers harp on about how they're getting ripped off for their tolls. You're NOT getting ripped off, you're paying your tolls. If you think you're spending too much money on the tolls and your account keeps replenishing with top ups all the time, it's pretty simple! DON'T USE THE TOLL ROADS. You still have the option to use free roads to get where you're going. Oh but GUESS WHAT? No one wants to do that either because that will end up costing you more than the toll in petrol! Oh well, just give up then! Stay home? Go for a walk? Move closer to your workplace so you don't have to use the toll roads? You might pay higher rent or mortgage but you'd probably be spending that much on toll costs anyway, right? My favourite complaint is when they leave a sold vehicle on their account and think that taking the tag out will mean that the trips won't be charged to their account. Ever heard of VEHICLE MATCHING? Well, you should have. It's stated how it works in your customer service agreement that was sent to you on delivery of your e-TAG. So you didn't call up to remove the registration number from your account when you sold it? Oh, you're angry? You want to be reimbursed for the $400 worth of trips the new owner of your old car has racked up on your account because you couldn't be bothered knowing how to take responsibility for an account you've opened? Sure, let's dispute that for you. Oh. Your refund was denied? What a pity. Maybe try taking responsibility for your inaction instead of yelling at someone who doesn't make enough money to actually care that you're yelling down the phone. That felt good. Haha. I have worked as customer service rep for a toll road in Australia for the past 2 and a half years. It still amazes me every day that so many people who has registered e-TAG accounts remain SO ridiculously ignorant about how their accounts work and the tolling system in general.

Many people think it’s a scam. No. As a Senior Customer Service Rep, I know that the way these companies run are completely lawful. They are there to MAKE MONEY OFF YOU. All businesses are there to create a profit. I am sick and tired of hearing customers harp on about how they’re getting ripped off for their tolls. You’re NOT getting ripped off, you’re paying your tolls. If you think you’re spending too much money on the tolls and your account keeps replenishing with top ups all the time, it’s pretty simple! DON’T USE THE TOLL ROADS. You still have the option to use free roads to get where you’re going. Oh but GUESS WHAT? No one wants to do that either because that will end up costing you more than the toll in petrol! Oh well, just give up then! Stay home? Go for a walk? Move closer to your workplace so you don’t have to use the toll roads? You might pay higher rent or mortgage but you’d probably be spending that much on toll costs anyway, right?

My favourite complaint is when they leave a sold vehicle on their account and think that taking the tag out will mean that the trips won’t be charged to their account. Ever heard of VEHICLE MATCHING? Well, you should have. It’s stated how it works in your customer service agreement that was sent to you on delivery of your e-TAG. So you didn’t call up to remove the registration number from your account when you sold it? Oh, you’re angry? You want to be reimbursed for the $400 worth of trips the new owner of your old car has racked up on your account because you couldn’t be bothered knowing how to take responsibility for an account you’ve opened?

Sure, let’s dispute that for you. Oh. Your refund was denied? What a pity. Maybe try taking responsibility for your inaction instead of yelling at someone who doesn’t make enough money to actually care that you’re yelling down the phone.

That felt good. Haha.

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